Email In Outlook For Mac

This is really wierd. I use Outlook for Mac, iPhone and iPad. All devices sync to my Office 365 email. Some emails which are on one device are not visible on others. This is not related to whether it has been deleted or moved (because that should flow through to all devices). And even within Outlook for Mac (16.18) I can see an email in the 'All Accounts' Inbox but not in the actual account's inbox!

• How Do You Recall An Email In Outlook For Mac

Note: If you are not using an Office 365 or other Exchange-based email, see Set up email in Outlook for Mac 2011. For more information, see What is a Microsoft.

I have similar issues with search where I search for a particular email from a particular person (so I use that person's email for the search) and the email I'm looking for is not there. All in all this means that I can't rely on my email as a tool or a record of commication!

How Do You Recall An Email In Outlook For Mac

Hi JonathanN83, To troubleshoot this issue, firstly, please sign in to see if you can find all emails there. If so, to narrow down this issue, I suggest we try below steps: 1. Disconnect your account from other devices and only leave Outlook for Mac connects to your account, then to the latest version and check if the Outlook client can sync emails well. What kind of application do you use in the iPhone and iPad? To isolate this issue, it is suggested to use Outlook mobile app to access emails from your account. And then, like stpe1, disconnect your account from Outlook for Mac client and the other one device, then check the result in your iPad and iPhone. Please feel free to post back if you need further assistance and let us know below information: 1.

What app do you use in your iPhone and iPad when this issue happens? Do your co-workers have encountered this issue? Also, please checked Diane's reply and let us know the result. Regards, Jennifer.

Thank you for your response. For the time being let's ignore the apps on iPhone and iPad (though for information I use iOS mail for all mailboxes and Outlook for 2x office 365 mailboxes). In the Outlook for Mac app there is a consolidated inbox and there is an inbox for each account. (I have about 7 in total - 2x office365, icloud + alias, google, etc There are some messages that show in the 'all accounts' inbox but not in the inbox for the office 365 account that the message was sent to. So I was wondering if that was a known issue. Re: Diane's questions (thank you) - accounts as per above. Email doesn't appear when searched for.

I'm not able to search in the All Accounts inbox - I get 'No Conversation Selected' when I try. Thank you both for your ideas. Hi JonathanN83, Thanks for the details. Firstly, to confirm whether this issue is related to the Outlook client or your account, please sign in and check if theose emails are in the Inbox folder there. If those emails are in the Inbox folder, then there may be some sync problems in Outlook for Mac client.

Since your Outlook client is not the latest version, please update it firstly. Also, you can try to and then in the new profile to see if there is any difference. Note: please don't delete the old profile and backup your data in advance to prevent data loss. If the issue persists, we highly recommend you contact our Outlook for Mac experts to get further assistance about this issue. You can contact them by going to the Help menu and clicking ' Contact Support”. Thanks for your understanding and cooperation. Best regards, Jennifer.